Legal Information Privacy & Cookies Policies, Terms & Conditions
LEGAL INFORMATION AND ACCEPTANCE
These general conditions regulate the use and access to the Internet portal service (henceforth the “Portal”) which ROSE & CLAVEL makes available for users of Internet.
- Rose & Clavel Accountants, SL
- C.I.F B-92962083
- Domicilio social en Camino del Ángel, s/n, C. de Negocios Puerta Banús, Edf. B, 1ª Planta. Marbella, Málaga. C.P 29.660 y email: info@roseandclavel.com
- Datos Registrales: Registro Mercantil de Málaga Tomo 4574 Libro 3482 Sección Sociedades Folio 179 Hoja MA-99161 Inscripción 1ª
Access to the web page is free except for the cost of the connection through the telecommunications network supplied by the internet service provider taken on by the users. Certain services are exclusive for our clients and access to these is restricted.
The use of the Portal assigns the condition of Portal user (henceforth, the “User”) and implies the acceptance of all the conditions included in this Legal Warning. The Portal service offered is limited to the time when the User is connected to the Portal or to any of the services provided by it. Therefore, the User must read the current Legal Warning very carefully every time he/she decides to use the Portal, since the Portal and its conditions of use included in this Legal Warning can be modified.
Some of the Portal services which are accessible to internet users or exclusive for ROSE & CLAVEL clients may be subject to specific conditions, regulations and instructions which, where appropriate, substitute, complete or modify this Legal Warning and which must be accepted by the User before the corresponding service is used.
INTELLECTUAL AND INDUSTRIAL PROPERTY
All contents of this website -which is understood include but is not restricted to: texts, photographs, graphics, images, icons, technology, software, graphic design and source codes links and other audiovisual or sound contents, in addition to the graphic design and source code of the website itself- are the intellectual property of ROSE & CLAVEL or third parties and are protected by current Spanish legislation on intellectual and industrial property.
All trademarks, trade names or logos of any type which appear on the web site are the property of ROSE & CLAVEL. or third parties and it may not be construed that access to the web site grants you any rights over any trademarks, trade names and/or logos.
CONDITIONS OF USE OF THE WEBSITE
3.1 General
The user agrees to use the portal and the information on the website correctly, in accordance with the Law and this Legal Notice. The user will be liable to ROSE & CLAVEL or any third party, for the damages and injuries that may derive from the non-fulfillment of the aforementioned obligations.
The use of the web site for purposes that could harm the interests of ROSE & CLAVEL or of third parties or for purposes that could in any way overload, damage or disable the hardware or software of ROSE & CLAVEL or of third parties is hereby expressly prohibited.
3.2 Contents
The User commits himself to the present use the Contents in accordance with the Law and Legal Notice, as well as with the other conditions, regulations and instructions that in their case could be of application in accordance with the arranged thing in clause 1.
Including, but not limited,the User according with the current law must abstain from:
- Reproduce, copy, distribute, make available, publicly communicate, transform or modify the Contents, except as permitted by law or expressly authorized by ROSE & CLAVEL or by whoever holds the ownership rights of exploitation.
- Reproduce or copy for private and/or public use the information and contents that may be considered as software or a database or make it available for third parties.
- Extracting and/or reusing all of or a substantial portion of the Contents making up the Website as well as the data bases that ROSE & CLAVEL may make available to Users.
3.3 Data collection forms.
Over and above the stipulations of the Legal Notice and of the accessible privacy Policies that may be applicable in each moment, the use of certain services or applications addressed to ROSE & CLAVEL are dependent on having previously filled in the corresponding User register.
All the information that the User would facilitate through the forms in the Web, to the previous effects and others, should be true. To these effects, the User guarantee the authenticity of all those details that communicate and would keep the facilitated information to ROSE & CLAVEL perfectly actualized in a way that would respond, at any moment, to the real situation of the User. In any case, the user will be solely responsible for any false or inaccurate conduct and the damages caused to ROSE & CLAVEL or a third party for the information provided.
3.4 Introduction of links to the Portal
Internet users who want to enter links from their own pages to the Website will be compelled to observe the conditions given below, an ignorance of which does not constitute a release from the liabilities deriving from Law:
The link may only connect to the home page of the Website without reproducing it in any manner (inline links, copy of the texts, graphics, etc.).
In accordance with the applicable legislation in force at every moment, it is under any event forbidden to establish frames of any type that may envelop the Website or permit the screening of its Contents via other Internet addresses than those of the Website and, in any case, when they are jointly screened with contents other than those of the Website in such a way as to: (I) actually or potentially result in error, confusion or deceit among users as to the true origin of the service or Contents; (II) constitute an act of unfair comparison or imitation; (III) exploit the reputation of the national brand owned by ROSE & CLAVEL and the prestige of this company; or (IV) incur in any other form of activity forbidden by the legislation in force.
The page bearing the link may not incur in any type of false, inaccurate or incorrect statement on ROSE & CLAVEL., its partners, employees or customers, or on the quality of the services it offers.
In no event will the page bearing the link state that ROSE & CLAVEL. has given its consent to the use of the link or that it otherwise sponsors, collaborates with, verifies or supervises the services of the sender.
The use of any denominative, graphic or mixed brand or of another characteristic sign of ROSE & CLAVEL within the sender’s web page is forbidden except for those cases permitted by Law or expressly authorized by ROSE & CLAVEL as long as in such cases a direct link to the Website is permitted in the manner established in this section.
The page with the link must faithfully observe the law and may under no condition contain or link to elements, whether belonging to this page or to those of third parties that: (I) are illicit, harmful or contrary to morality or good conduct (pornography, violence, racism, etc.); (II) actually or potentially create the false impression that ROSE & CLAVEL subscribes, endorses, adheres to or otherwise supports the ideas, statements or expressions, whether illicit or otherwise, made by the sender; (III) are inappropriate for or not pertinent to the activity of ROSE & CLAVEL by virtue of the location, contents or theme of the sender’s Website.
EXCLUSION OF LIABILITY
4.1 Of the Information
Access to the Web does not entail an obligation of ROSE & CLAVEL to verify the truthfulness, accuracy, adequacy, suitability or completeness and timeliness of the information provided through the Web. The contents of this page are of a general nature and do not constitute, under any circumstances, the provision of any advisory or consulting services whatsoever.
ROSE & CLAVEL shall not be responsible for the decisions taken by Users based on the information provided through the Web nor of the consequences of such decisions.
4.2 The quality of service
Access to the Web does not imply any obligation on the part of ROSE & CLAVEL to ensure the absence of viruses or other harmful computer elements, corresponding to the user the availability of adequate tools for the detection and disinfection of harmful computer programs.
ROSE & CLAVEL is not responsible for the damages and losses of any nature that might originate in the use of the web and its services in the manner described above.
4.3 The availability of the Service
The access to the Web requires of services and provisions of third, including the transport to traverse of networks of telecommunications whose reliability, quality, continuity and operation do not correspond to ROSE & CLAVEL Therefore, the services through the Web can be suspended, be cancelled or to be inaccessible, with previous or simultaneous character to the benefit of the service of the Web.
Consequently, ROSE & CLAVEL does not assume liability for damages of any kind incurred by the User resulting from failure or outage of telecommunications networks which may result in the suspension, cancellation or interruption of the Portal service during or prior to the provision thereof.
4.4 In relation to the contents and services linked via the website
The Website may contain technical devices that link takes the user to other pages and Internet portals (the “Linked Sites”). In these cases, ROSE & CLAVEL acts as a provider of brokerage services in accordance with Article 17 of Law 34/2002 of July 12, Services for the Information Society and the Electronic Commerce (LSSI) and is liable of content and services provided on the Sites Linked to the extent that they have actual knowledge of wrongfulness and has not turned off the link with due diligence. If the User considers that there is a Linked Site with illegal or unsuitable contents it may inform ROSE & CLAVEL., without any such communication entailing an obligation to withdraw the corresponding link.
In any case the existence of linked sites must presuppose the existence of agreements with the managers or owners thereof, or the recommendation, promotion or identification of ROSE & CLAVEL with demonstrations, content or services provided.
ROSE & CLAVEL did not know the content and services of the Linked Sites and therefore is not liable for damages resulting from the illegality, quality, unavailability, error and futility of the Linked Sites or any other damage that is not directly attributable to ROSE & CLAVEL PERSONAL DATA PROTECTION
Any data collected through forms in this web site and by other means will be stored in an automated personal information database for which ROSE & CLAVEL is responsible. This entity will deal with the data confidentially and exclusively for the purpose of managing the relationship with the clients and federated. In addition, ROSE & CLAVEL will cancel, delete or bar all the data which prove to be incorrect, incomplete or to have ceased to be necessary or relevant for the development of its purposes, in conformity with the provisions of the current Data Protection legislation. By pressing the “send” button on the corresponding form, the User expressly consents to the use of such personal data in order to send newsletters and/or informative notifications from ROSE & CLAVEL via email or by any other means, and such acceptance is thus considered to be an informed consent. The user has the right of opposition to the reception of such notifications by sending a letter to: Camino del Angel, s/n, Centro de Negocios Puerta de Banús, Edif. B, 1ª Planta, 29660 Marbella, Málaga, each of the informative notifications received will have specified the procedure established to do the opposition.
In the forms of data collection, the fields marked with an asterisk are compulsory, so if the user did not provide details, ROSE & CLAVEL. may, in his opinion, denying the corresponding service.
We hereby remind you that the User will be entitled to revoke the consent given at any moment and exercise his/her rights of access, rectification, cancellation and opposition to the address mentioned above.
ROSE & CLAVEL adopts the security levels required by the regulations for means of security passed by the Royal Decree 1720/2007 December 21st, which approves the implementing regulation of the Organic Law 15/1999 December 13th, on Personal Data Protection. Nevertheless, the technical security of a medium like the internet is not unshakeable and there might be information seeping through due to deliberate attacks of thirds.
ROSE & CLAVEL will be able to use cookies during the offering of the service of the Website. Cookies are automatic procedures for collecting information on the preferences determined by a by a user during his/her visit to a specific website. This information is recorded in small files that are imperceptibly kept in the computer equipment of the corresponding user. Every time the user accesses the website in question once again, these files will be automatically activated so that the website is configured with the preferences indicated in previous visits. Cookies ultimately amount to physical personal information files stored in the user’s terminal and unequivocally associated with this very same terminal. Cookies cannot read cookie files created by other providers.
The user has the possibility of configuring his browser in such a manner that it prevents the creation of cookie files or warns of their creation. The Website is accessible without the need of the options referring to the cookie files being activated, although the correct working of security mechanisms for exclusive services or determined services that require a higher security may be obstructed. As a general rule, the purpose of the cookie files of the Website is that of making navigation easier for the User.
The server which transmits and activates the automatic procedure of data collection remains valid for 12 months, after which, all cookie files are automatically deleted.
NOTICE OF UNLAWFUL OR INADEQUATE ACTIVITIES
In any case, if the User or any Internet users becomes aware that the linked sites refer to pages whose content or services are illegal, violent or contrary to morality shall contact to ROSE & CLAVEL indicating the following aspects:
Holder’s personal data: name, address, telephone number and e-mail address;
Description of the facts that reveal the illicit or inadequate character of the linking site;
In the event of an infringement of rights such as intellectual and industrial property rights, the personal details of the owner of the right infringed when it is someone other than the informant. Sender must also provide the instrument evidencing the holder of the violated rights and, if appropriate, his capacity to represent the holder when the holder is a person other than the sender;
A statement that the information contained in the request is true and correct.
Pursuant to applicable company information service and electronic commerce guidelines, the reception of the aforementioned communication by ROSE & CLAVEL does not in any way whatsoever imply any real knowledge of the activities and/or contents indicated by the informant.
LEGISLATION
This Legal Notice is governed in each of its points by Spanish law.
COOKIES POLICY
We use cookies, ours and third parties, on our website to improve our services and show users advertising related to their preferences by analyzing their browsing habits. If you continue to browse, we consider it acceptable for use. You can change the settings or get more information: here
PRIVACY POLICY
This legal text gives you details of how we collect and process your personal data through the use of our website www.roseandclavel.com, including any information that you can provide us through the site when you contract a service or provide your contact information through the form enabled for this purpose.
When you provide us with the information, we inform you that our services are only directed to adults, so it guarantees that you are over 18 years of age when you send us the form.
1. DATA CONTROLLER
Contact details of the business in charge:
- Rose & Clavel Accountants, SL
- C.I.F B-92962083
- Registered office at Camino del Ángel, s/n, C. de Negocios Puerta Banús, Edf. B, 1ª Planta. Marbella, Málaga. C.P 29.660 y email: info@roseandclavel.com
- Mercantile Registry of Malaga: Volume 4574, Book 3482, Section of companies Folio 179, Page MA-99161 Inscription 1ª
ROSE & CLAVEL is responsible for your data. (Hereinafter us or ours).
2. WHAT DATA DO WE COLLECT?
The General Regulation of Data Protection, tells us that personal data is all the information about an identified or identifiable natural person, that is, all the information capable of identifying a person. This would not include anonymous or percentage data.
In our Web we can process certain types of personal data, which may include:
- Identity data: first and last name.
- Contact information: email.
- Curriculum data.
We do not collect any data related to special categories of personal data (those that reveal their ethnic or racial origin, political opinions, religious or philosophical convictions, union affiliation and information about their health, genetic or biometric data).
In the case you are asked to collect personal data by law or according to the terms of contract and you refuse to provide them, we may not be able to perform the contract or provide the service, and we must inform you in advance.
3. HOW DO WE COLLECT YOUR PERSONAL DATA?
The means we use to collect personal data are:
- Through the form on our website, through our contact emails, by phone or postal mail, when:
- Request information about our products or services.
- Hire our services or products.
- Request quotes
- Through technology or automated interactions: on our site we can automatically collect technical data about your equipment, navigation actions and usage patterns. This data is collected through cookies or similar technologies.If you want to expand the information, you can consult our cookies policy below.
- Through third parties:
- Google: analytical data or search data. Outside the European Union.
4. PURPOSE AND LEGITIMACY FOR THE USE OF YOUR DATA.
The most common uses of your personal data are:
- For the formalization of a contract between ROSE & CLAVEL and you.
- When you give your consent in the processing of your data
- When we need them to comply with a legal or regulatory obligation
- When necessary for our legitimate interest or that of a third party.
The User may revoke the consent given at any time by sending an email to info@roseandclavel.com or consulting the section of exercise of rights below.
Next we attach a table in which you can consult the ways in which we will use your personal data and the legitimacy for its use, as well as knowing what kind of personal data we are going to deal with. We can process some personal data for some additional legal reason, so if you need details about it you can send an email to info@roseandclavel.com
Purpose | Type of data | Legitimacy for your treatment |
---|---|---|
To request information through the contact form |
|
|
To work with us |
|
|
Doing Bussines |
|
|
Commercial communications: you will only receive communications if
- You requested information or made a contract with us for a product or service.
- If you gave us your information, accepting the box enabled in this respect on our form.
- As long as you have not expressed your willingness to stop receiving such communications.
We obtain your express consent before sending you any communication, being able to request at any time that we stop sending you communications in the email info@roseandclavel.com
When you choose to stop receiving our communications, your personal data will remain stored as a result of the contract made by you to comply with legal requirements.
Purpose: We will only use your data for the purposes for which we collect it, unless we reasonably believe that we must use it for another reason, notifying you in advance so that you are informed of the legal reason for processing it and provided the purpose is compatible with the original purpose.
Term of conservation: They will be kept during the necessary time to fulfill the purpose for which they were collected and to determine the possible responsibilities that could derive from the mentioned purpose and the treatment of the data. The provisions of the file and documentation regulations will be applicable.
Subscriber data by e-mail or form: From the moment the user subscribes until he unsubscribes.
Data of the users uploaded by ROSE & CLAVEL to their Social Networks or pages: From the moment the user consents until he withdraws it.
5. YOUR RIGHTS IN DATA PROTECTION
How to exercise these rights? Users may send a communication to the registered office of ROSE & CLAVEL or email address info@roseandclavel.com, including in both cases a photocopy of their ID or other similar identification document, to request the exercise of the following rights:
- Access to personal data: you may ask ROSE & CLAVEL us if they are using your personal data.
- To request rectification, if the information is not correct, or to exercise the right to forget about them.
- To request the limitation of the treatment, in this case, they will only be kept by ROSE & CLAVEL for the exercise or defense of claims.
- To oppose your data usage: ROSE & CLAVEL will stop processing the data in the manner you indicate, except that for legitimate reasons or for the exercise or defense of possible claims, these should continue to be treated.
- To the portability of the data: if you want us to allow your data to be processed by another firm, ROSE & CLAVEL, will facilitate the portability of your data to the new person in charge.
You can use the models placed at your disposal by the Spanish Agency for Data Protection, to exercise your previous rights: Here
Complain to the AEPD: if you believe that there is a problem with how ROSE & CLAVEL is using your data, you can direct any claims to the corresponding Spanish control authority: Spanish Agency for Data Protection.
We may need to apply and specify information to help confirm identity and ensure the right to access personal data (or exercise any of the rights mentioned above). This is a security measure to ensure that personal information is not disclosed to any person who does not have the right to receive it.
All the requests are solved within the legal period indicated of 1 month. However, it may take more than a month or if the request is particularly complex or have already made a series of previous actions. In this case, we will notify you and keep you updated.
6. TRANSFER OF PERSONAL DATA
It is possible that, in the performance of our work, we may need the help of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:
- Service providers that provide systems management and information technology services.
- Professional advisors that include lawyers, auditors and insurers that provide banking, legal, insurance and accounting consulting services.
All those in charge to whom we transfer your data will respect the security of your personal data and will treat them according to the RGPD.
We only allow such managers to process your data for certain purposes and in accordance with our instructions. However you can ask us, in compliance with the transparency, a list of who are these companies that provide us services, you can do it by email: info@roseandclavel.com.
DATA SECURITY
We have implemented the appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. In addition, we limit the access to your personal data to those employees, contractors and other third parties who have a commercial need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.
We have implemented procedures to deal with any suspicion of violation of your personal data and will notify you and the Control Authority in case it occurs, as is regulated in the RGPD in its articles 33 and 34, a security breach.
GENERAL TERMS & CONDITIONS OF PROFESSIONAL SERVICES
To learn more about the General terms & conditions of professional services please click here